Everyone needs help at some point in their lives. We will listen to, encourage and support each person towards achieving their personal and professional goals. We will treat everyone with respect and empathy. We will respect each person’s unique abilities, routines, privacy and cultural preferences. We will uphold the belief that we have “power with,” not “power over” individuals we serve.

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Creativity & Innovation

We will think outside the box and will offer creative solutions to complex problems. We will encourage informed choice. We will be flexible and innovative in implementing unique strategies. We will be resourceful. We will embrace challenges and opportunities to make positive change.

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Teamwork

We will work as a team towards common goals, encouraging and supporting each other. We will remember to place the client at the center of his/her team. We will value the contributions of others. We will follow through with our commitments. We will share our skills and talents so that we can be better as a whole. We can all learn from and teach each other. We will ask for help when needed. We will be an active, productive participant. We will treat each other with respect. We believe that together we are better.

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Integrity

We will provide excellent customer service. We will consistently communicate in a clear fashion. We will take responsibility for our actions. We will conduct ourselves in a professional manner. We will be positive, dependable and responsible. We will use common sense and make sound decisions.