Commitment to Quality
Our commitment to quality is our promise to serve people to the highest standards in everything that we do. Our team works together with each individual to determine their needs and goals and how we can support them. We then take an active role, providing support that best fits the people we serve.
Customized Solutions for Individual Support
Our programs and services deliver individualized care in the Twin Cities metro area. We currently serve over 225 individuals, ranging from ages 20-70 within our residential establishments and assisted living communities. Our team specializes in person-centered care through our in-home services, community residential services, respite services, and positive support plans.
In-Home Services
Our In-Home services provide support to individuals living with their family or in a community home. We serve individuals with a broad range of abilities and needs. We feel it’s important to work with the individual and family to design the best plan of support and services.
Residential Placement
Our residential placement assistance offers a variety of residential settings, such as apartments, townhomes, single-family homes, or assisted living facilities depending on the individual’s needs and preferences.
Respite Services
Our respite services provide short-term care for individuals due to the absence of or need for relief of the family member(s) or primary caregiver normally providing the care.
Social Activities
Our social activity planners foster community relationships and build independence through a variety of unique and enjoyable activities. We attend various types of events, as one would with their own family. To us, this sense of community is one of the most important opportunities we provide. To best accomplish this, we focus on each individual’s interests and desires. This allows us to then match the event or activity to the personal preference of the individual.
Positive Support Services
Our programming provides strategies to increase the quality of life, increase positive behavior, and decrease or eliminate challenging behavior. Positive support analysts help individuals learn new skills and tools to assist and enhance the day to day challenges the individuals encounter.
Creating a Healthy and Supportive Culture Where Everyone Can Thrive
New Challenges started as a small company that felt like family. As we have grown, we have maintained that family feeling. The people who work with us, the people we serve, and their own families are an integral part of our dedicated community. We have learned that it’s not what you achieve, it’s the challenges you overcome, and we continue to do just that.